Privacy Policy
1. Introduction
Sports Excellence LLC (“we,” “us,” or “our”) operates PickleballJay.com (the “Website”). This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit the Website, contact us, subscribe to communications, or use our services.
The Website supports Jay Devilliers’ professional pickleball activities, coaching, programs, events, partnerships, sponsorships, and related business opportunities.
We are committed to handling personal information responsibly. This policy describes our privacy practices and the choices available to visitors, subject to applicable law.
2. Information We Collect
The information we collect depends on how you interact with the Website and the services you use.
Information you provide
You may provide information when you:
Submit a contact or inquiry form.
Ask about lessons, coaching, clinics, camps, or academy programs.
Register for an event or program.
Inquire about sponsorships, partnerships, or business collaborations.
Subscribe to newsletters or promotional emails.
Communicate with us by email or social media.
Purchase products or services, if available.
This information may include your name, email address, telephone number, organization, message contents, registration details, and other information you choose to provide.
If payments are accepted through the Website, payment information may be processed by a third-party payment provider. The payment information we receive or store depends on the payment system used.
To verify: Confirm which forms, booking systems, registration services, and payment providers are active.
Information collected automatically
Our hosting provider or Website infrastructure may automatically process technical information necessary to deliver and secure the Website. Depending on the configuration, this may include IP address, browser type, operating system, device information, pages requested, access dates and times, referring pages, and security logs.
We do not currently use analytics or advertising tracking tools, based on the information provided for this policy.
To verify: Check whether the hosting provider, content management system, embedded media, or other integrated services collect additional information or use cookies.
Information from third parties
We may receive information from third-party services when you interact with social media content, use external booking or registration systems, complete a payment, or communicate with us through another platform.
The information received depends on the service and your settings.
To verify: Identify the third-party services connected to the Website and review their data practices.
3. How We Use Personal Information
We may use personal information, as applicable, to:
Respond to inquiries and provide customer support.
Communicate about coaching, lessons, clinics, camps, and programs.
Manage registrations, bookings, and event participation.
Process purchases and payments, where applicable.
Evaluate sponsorships, partnerships, and business opportunities.
Send newsletters, promotional emails, and announcements where permitted.
Operate, maintain, and secure the Website.
Manage communication preferences and unsubscribe requests.
Detect and prevent fraud or misuse.
Comply with legal obligations and enforce agreements.
We will not use personal information for incompatible purposes unless permitted or required by applicable law.
4. Newsletters and Promotional Emails
You may choose to subscribe to newsletters or promotional communications about Jay Devilliers, pickleball activities, coaching opportunities, events, programs, partnerships, and related announcements.
When you subscribe, we may collect your email address and any other information requested in the subscription form. We may use an email marketing provider to manage subscriptions and deliver messages.
You can unsubscribe at any time using the unsubscribe link in a promotional email, where provided, or by contacting us using the details in Section 14. We will process opt-out requests within the timeframe required by applicable law.
We may retain limited information needed to honor your opt-out request and maintain compliance records. We may still send necessary transactional or administrative communications related to services you request.
To verify: Identify the email marketing provider, subscription confirmation process, and any international data transfers. Promotional emails must also comply with applicable email marketing laws, including requirements concerning sender identification, a valid postal address, and opt-outs.
5. Cookies and Tracking Technologies
Websites may use cookies and similar technologies to support essential functionality, remember preferences, and maintain security.
Based on the information currently provided, we do not use analytics or advertising tracking tools on PickleballJay.com. However, our hosting provider, content management system, embedded third-party content, or other integrated services may use essential cookies or process technical information.
If we introduce analytics, advertising pixels, behavioral tracking, or other non-essential tracking technologies, we will update this policy and provide notices or obtain consent where required by law.
To verify: Check the Website’s actual cookies, scripts, embedded content, and integrations. Do not describe the Website as entirely cookie-free unless this has been confirmed.
6. How We Share Personal Information
We may disclose personal information in the following circumstances, where applicable:
Service providers: We may use providers for Website hosting, email communications, registration, scheduling, payments, customer support, and other business operations.
Business partners: If you submit an inquiry about a partnership, sponsorship, event, or collaboration, we may share relevant information when necessary to respond or when you authorize the disclosure.
Legal obligations and protection: We may disclose information as reasonably necessary to comply with law, respond to lawful requests, protect our rights, investigate suspected fraud, enforce agreements, or protect the safety and security of individuals or the Website.
Business transfers: Personal information may be transferred as part of a merger, acquisition, restructuring, or sale of assets, subject to applicable law.
With your consent: We may disclose personal information for other purposes when you have been informed and have provided consent where required.
We do not currently use analytics or advertising tracking tools, according to the information provided. Our practices regarding the sale of personal information, sharing for targeted advertising, and other disclosures must be verified before publication.
7. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, manage subscriptions, maintain business records, resolve disputes, and meet legal obligations.
Retention periods depend on the type of information, why it was collected, and applicable legal requirements. When information is no longer required, we will take reasonable steps to delete it or dispose of it securely, subject to legal retention obligations.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission over the internet or electronic storage is completely secure. We therefore cannot guarantee absolute security. If a data breach occurs, we will take appropriate steps in accordance with applicable law.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of personal information, subject to legal exceptions.
Request a portable copy of certain information.
Withdraw consent where processing relies on consent.
Unsubscribe from promotional communications.
Opt out of certain sales, sharing, or targeted advertising activities, where applicable.
Appeal certain privacy-request decisions, where required by law.
Exercise applicable privacy rights without unlawful discrimination.
To exercise a privacy right, contact us using the details in Section 14. We may need to verify your identity before processing a request. We will respond within the timeframe required by applicable law and explain any relevant limitations or exceptions.
To verify: Confirm which privacy laws apply to Sports Excellence LLC and whether a dedicated privacy request form, appeal process, or other rights mechanism is required.
10. Children’s Privacy
The Website is not intended to knowingly collect personal information directly from children under 13 without the protections required by applicable law.
If we learn that we have collected personal information from a child under 13 in circumstances requiring parental consent without obtaining that consent, we will take appropriate steps to address the situation, including deleting the information where appropriate.
Parents or legal guardians who believe a child has provided personal information inappropriately may contact us.
Because some pickleball programs or activities may involve young athletes, separate registration, parental consent, and safeguarding requirements may apply.
To verify: Determine whether any Website services are directed to children or knowingly collect personal information from children, and obtain legal review if they do.
11. Third-Party Websites and Services
The Website may contain links to third-party websites, social media platforms, video services, booking systems, payment providers, or other external services.
We do not control the privacy practices of independent third parties. Their collection, use, and disclosure of personal information are governed by their own privacy policies and terms. We encourage you to review those policies before providing information to them.
12. International Visitors
The Website may be accessed by visitors outside the United States. Depending on the providers used and the services requested, personal information may be processed in the United States or other countries where privacy laws may differ from those in your place of residence.
Where applicable law requires safeguards for international transfers, we will take appropriate steps to comply with those requirements.
To verify: Confirm where Website, booking, payment, and email marketing data is hosted and processed.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business, Website features, service providers, data practices, or legal obligations.
We will post the revised policy on this page and update the “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.
We encourage visitors to review this page periodically.
14. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, contact:
Legal business name: Sports Excellence LLC
Website: https://pickleballjay.com
Privacy contact email: jay@pickleballjay.com
Please include “Privacy Request” in the subject line of privacy-related inquiries.